Question for Regal Insurance Co P/L

@Tendai... My claim is from 2014 and has not been paid. Its excuse after excuse. When you try and follow up or get an update I do assure you that you will be more disgruntled and angry. The staff do not respond well especially Finance/ Accounting person. On a scale of 0- 10 I would give them a rating of 0. Its really bad business going on there