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- Service Advisor - Motor Industry
Job vacancy Service Advisor - Motor Industry
Announced
01 May, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Service Advisor - Motor Industry
Job Location
Job Presentation
An organisation in the motor industry is looking for a personable service advisor to act as the liaison between their customers and service technicians. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions. Mechanical experience or knowledge would be an added advantage for this role.
Experience | 4 Years |
Education Level | Diploma Level |
Qualifications | Sales and Marketing / Mechanical Related |
Software | MS Office |
Knowledge Of | Customer Care |
Skills To | Communicate effectively at all levels |
Ability To | Work well under pressure |
Requirements
- Organise and schedule service work for the workshop
- Sell additional services to workshop customers
- Advise and inform customers about their vehicles
- Advise customers of quotations for their vehicles in service
- Inform customers that their problems will be resolved in time
- Always be ready to provide information that is asked by customer
- Check customers vehicles before and after it is repaired
- Invoicing and working with job cards as well as the booking in and out of vehicles
Salary
Negotiable
Valid Till
1 Aug, 2024 (74 days left)
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CV People Africa (Zimbabwe)
36 Broadlands Road Emerald Hill, Harare
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